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Questions about Service Service - Is written in capital letters at 1zu1

  • With 3D printing technologies: 2–5 working days
  • With plastic injection molding: 2-7 weeks

Of course! Due to the diverse technologies that we offer, we also use a wide range of materials. We would be happy to share our experience with you to help you find the appropriate technology and material for your needs.

For many of our 3D-printing materials we either have material samples in stock or can produce them. Material samples are available as tension rods or technology sample boxes. You can order technology sample boxes here. For tension rods, please contact your Sales representative.

A DXF file (Drawing Interchange File Format) is a file format for data exchange in CAD. This file format DXF file is integrated into the CAD program AutoCAD. This enables and performs data exchange between different types of AutoCAD executions.

The STEP exchange format (Standard for the Exchange of Product model data) is a standard for describing product data. It enables the exchange of three-dimensional graphics and product definitions in heterogeneous computer-aided CAD, CAM and CAE systems.

Parasolid is a modeling kernel for 3D CAD systems, originally developed by the company UGS and acquired by Siemens PLM Software in 2007.

We store all relevant production data and tools to ensure they are available for repeat orders. All we need from you is the required quantity and the date!

Our 1zu1direkt service is the easiest way to place repeat orders – simply search for the desired article, enter the quantity and date, and submit.

If you have any questions, please contact your sales representative.

We monitor the entire market and continuously test new processes, materials and improvements to existing technologies.

Around five to ten times per year we inform our existing and prospective customers about the latest innovations at 1zu1 Prototypes. We will be happy to provide you with this information – you can sign up for our newsletter here.

The prices depend on the technology, quantity, surface technology, etc. Staggered prices are currently only available for stereolithography (STL/SLA), whereby the rule is: ordering one more piece means paying one percent less – all the way down to 50 percent.

The core strength of 1zu1 is prototypes and small series. We advise and support you from the initial idea to the finished product. You can read a few of our success stories in the Customer story section. We would also be delighted to help write your success story. Get in touch with us.

No, contrary to many other service providers we do not offer this, as it involves a high risk of unintentional knowledge transfer and confidentiality breaches. In our view, this service is incompatible with our obligation to safeguard the data and information you entrust to us, which is why we have no plans to offer a design service going forwards.

Our goal is to offer our customers the best possible service. For our customers in Switzerland and Liechtenstein we therefore operate exactly like a Swiss company. Details of the relevant procedure can be found here.

Shipping and customs information for customers from Austria and the EU zone can be found here.

According to Incoterms. “DDP” means Delivered Duty Paid.

DDP is the flat rate for transport, packaging and customs clearance, which we charge to you. There are no additional costs, e.g., forwarding agents, etc.

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